Intapp Runbook Index¶
This page lists the operational runbooks used to support Intapp.
Availability Runbooks¶
| Runbook | Use When |
|---|---|
| Application Unavailable | Users cannot access Intapp |
| Application Gateway Backend Unhealthy | Backend pool members are unhealthy |
Performance Runbooks¶
| Runbook | Use When |
|---|---|
| High CPU Alert | A VM or component reports sustained high CPU |
| High Memory Alert | A VM or component reports high memory usage |
| SQL Performance Issue | SQL latency, blocking or poor query performance is suspected |
Capacity Runbooks¶
| Runbook | Use When |
|---|---|
| Disk Space Alert | Disk utilisation is above the alert threshold |
Security / Certificate Runbooks¶
| Runbook | Use When |
|---|---|
| Certificate Expiry | A certificate is expired or approaching expiry |