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Runbook: Certificate Expiry

Purpose

Use this runbook when a certificate used by Intapp has expired or is approaching expiry.

Checks

  1. Identify the certificate name and location.
  2. Confirm expiry date.
  3. Check whether the certificate is stored in Key Vault.
  4. Confirm where the certificate is used.
  5. Validate renewal ownership.
  6. Review change requirements for replacement.

Resolution Options

  • Renew certificate through approved certificate process
  • Import updated certificate into Key Vault
  • Update Application Gateway or application binding
  • Validate HTTPS endpoint after replacement